Return Policy
Return & Refund Policy
Last updated: [9/7/2025]
At FreedomCart.store, your happiness matters most. If for any reason you’re not completely satisfied with your purchase, we’ve made our return process simple, fair, and stress-free.
30-Day Return Window
-
You can return most items within 30 days of delivery for a full refund or exchange.
-
Items must be unused, in their original condition, and include all packaging and accessories.
Non-Returnable Items
Certain items cannot be returned, including:
-
Personalized or custom-made products
-
Clearance or final-sale items
-
Items that show signs of use, wear, or damage not caused by shipping
Return Process
-
Contact our support team at freedomcart@tech-center.com to request a return authorization.
-
We’ll provide you with instructions and a return shipping address.
-
Once your return is received and inspected, we’ll notify you by email and process your refund or exchange.
Refunds
-
Approved refunds are issued to your original payment method.
-
Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.
-
Shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item).
Exchanges
-
Need a different size, color, or replacement product? We’re happy to exchange eligible items within the 30-day return window.
-
Exchanges are subject to product availability.
Damaged or Defective Items
-
If your item arrives damaged or defective, contact us right away.
-
We’ll arrange for a replacement or full refund at no additional cost to you.
Return Shipping Costs
-
Customers are responsible for return shipping costs unless the return is due to our error (wrong item, defective product, etc.).
-
For approved returns, we’ll provide clear instructions to make the process smooth and simple.
Contact Us
Have questions about your return? We’re here to help every step of the way.
📧Email: freedomcart@tech-center.com
✨ At FreedomCart.store, we’re not just a store—we’re your partner in stress-free shopping. If something doesn’t work out, we’ll do everything we can to make it right.